Terms of Use

Last updated: 31 October 2026

1. About these terms

These Terms of Use ("Terms") govern your access to and use of UniProfs, the website at uniprofs.in and its web application (together "UniProfs", "we", "us"). UniProfs is an independent online service run from India. By creating an account or using UniProfs, you agree to these Terms, the Privacy Policy, the Refund & Cancellation Policy and, if you take part, the Refer & Earn terms. If you do not agree, do not use UniProfs.

2. What UniProfs does

• Find Profs: search professors by country, university, department and research area, or rank them by how well they fit your CV.
• Write: by hand, with templates, or with AI on plans that include it. New accounts may find a ready-written first email to a professor; you decide whether to send it.
• Send from your own mailbox: one by one (Manual Email) or as paced lists at the days and times you choose (Auto Email).
• Track: see what was sent, what is waiting and what failed.

UniProfs only sends emails. Replies go to your own mailbox; we don't read, store or manage them. We may add, change or remove features over time.

3. Your account

• You must give accurate information (including your real name and university) and keep your sign-in details safe. You are responsible for all activity on your account; tell us at once if you think someone else has used it.
• You must be at least 18 years old, or have the consent of a parent or legal guardian, who then accepts these Terms for you.
• One person, one account. Accounts can't be shared, sold or transferred.
• New accounts must verify their email address before using UniProfs.

4. Sending emails from your account

• Emails are sent from the email account you connect, for example Gmail (with an app password or "Connect with Google") or your university mail. You are the sender and are responsible for every email sent from UniProfs on your behalf, including emails written with AI help and ready-written drafts.
• Read every email before it is sent. Before an automatic list starts, you confirm that you have read its emails.
• You must own the email account you connect, or be allowed to use it, and follow its provider's rules. Some universities and providers limit how many emails can be sent or block outside sending; you are responsible for that, and it may affect delivery.
• You can connect one sending email per UniProfs account (plus an optional backup sending email, used only when the main one can't be reached). Each address can belong to one UniProfs account. The sending email can't be changed without contacting support.
• You can pause or stop a list, or disconnect your email, at any time. Emails already sent can't be recalled.

5. Acceptable use

UniProfs is for genuine, individual academic outreach, such as asking about research positions, internships, PhD or Masters openings. You must not:

• send spam, bulk promotional or commercial email, or emails unrelated to your own academic interests;
• send misleading content, impersonate anyone, or claim qualifications, publications, recommendations or experience you don't have;
• harass, threaten or abuse anyone, send anything obscene, defamatory, hateful or unlawful, or keep contacting a professor who has asked you not to;
• send malware, links meant to deceive, or attachments you don't have the right to share;
• copy, export, scrape or resell professor information, or try to obtain professors' email addresses;
• get around limits (daily sending limit, one email per professor, list size, file size, AI limit), create extra accounts, share accounts, or use bots or automated tools against the service;
• use UniProfs for anyone else, or as a service for others;
• try to break, probe, reverse-engineer or overload UniProfs's security or systems.

You must follow the laws that apply to you and to the people you email, including India's Information Technology Act, 2000, anti-spam and data protection laws. Content that breaks Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 is not allowed.

6. Limits

To keep outreach personal and protect your email account, UniProfs applies usage limits. Some depend on your plan:

Limits for every plan:

• Each professor can be emailed once, and sits in only one of your lists or drafts at a time.
• Your emails are sent at least 3 minutes apart, only inside the days and times you choose for a list, and never after your plan ends.
• Up to 100 manual email drafts at a time.
• Sending windows for a list: up to 6 a day, each at least 1 hour long, with a gap of at least 3 minutes between emails.
• Up to 5 documents (PDF): a CV of up to 1 MB, others of 100 KB each.
• A note for the AI of up to 200 characters, and a signature of up to 1,000 characters.
• CV search and AI writing need a complete profile with your CV uploaded; for CV search, the first 8 pages of the CV are read.
• Up to 10 open support requests at a time.
• Short-term limits on how often actions can be repeated (for example searches, sending, uploads and AI requests per minute or hour), to protect the service from misuse.

Emails that fail to send don't count toward your daily limit. If your mail server can't be reached, an automatic email is tried again a few times, and after repeated failures your running lists pause for 30 minutes and start again by themselves. The AI writing limit counts each calendar month in India time; the email limit counts any 24 hours. We may change limits to keep the service working well, and we show current limits in the app.

7. AI writing and CV matching

The Pro AI plan includes AI writing, for up to 5,000 AI-written emails per calendar month per account (India time). After that you can still write emails yourself or use templates, and AI writing starts again on the 1st of the next month. AI-written emails follow a short format: three paragraphs, at most 250 words. The AI drafts emails from your profile, your CV summary and the professor's public work.

AI can make mistakes, including wrong facts about you or a professor. It's a draft for you to check, edit and approve; you remain responsible for the final email. CV matching ranks professors by how close their research is to your CV; it's a suggestion, not a promise that a professor is a good fit or has openings.

8. Professor information

Professor profiles come from public professional sources and are provided to help you find relevant researchers. They may be incomplete or out of date; please report mistakes with the report button on a professor's card. Professors' email addresses are kept private and used only to deliver emails you choose to send. A professor can ask us to correct or remove their information or stop emails to them by writing to support@uniprofs.in; after that, they can't be emailed through UniProfs, even if they are already in your list or drafts.

9. Your content

You keep ownership of what you upload and write (your profile, documents and emails). You give us permission to store, process and send it only as needed to run UniProfs for you, as described in the Privacy Policy. You confirm that you have the right to use everything you upload and send, and that it is true. We may remove content that breaks these Terms or the law.

10. UniProfs's content

The UniProfs website, app, design, templates, guides and the way professor information is collected and organised belong to UniProfs. You may use them only to use the service for yourself. You may not copy, sell or build a competing service from them. If you send us ideas or feedback, we may use them freely.

11. Other services

UniProfs works with services run by others: your email provider (including Google if you connect Gmail), Amazon Web Services for AI, Razorpay for payments, and Google Cloud for hosting. Your use of those services is also under their own terms. We aren't responsible for their outages, decisions (for example an email provider blocking or limiting your account) or changes.

12. Plans and payments

Some features are available on paid plans. A plan runs for 30 days from purchase and does not renew automatically; buying the same plan again adds 30 days to the time left, and buying a higher plan starts it straight away for a new 30 days (at the upgrade price shown, if there is one). Prices are shown, including any taxes, before you pay. Payments are processed by Razorpay; we don't receive or store your card, UPI or bank details. All payments are final: plans are non-refundable and non-transferable, as set out in the Refund & Cancellation Policy; duplicate or failed payments are corrected. Scheduled emails can't be set for after your plan ends. Discount codes have no cash value, only one code can be used per purchase, and codes may not apply to upgrades. We may change prices and plans for future purchases; a plan you have already bought keeps its features until it ends.

Referral coins

Every account has a referral code. A friend who buys their first plan with it gets the referral discount shown in the app, and the code's owner earns the same amount as coins (1 coin = ₹1). Nothing is earned for sign-ups alone. At the end of each month we email you (between the 25th and the 30th) to arrange payment of that month's coins; see the Refer & Earn terms. You can't use your own code. We may hold or cancel coins earned through fake accounts, self-referrals or other misuse.

Student ambassadors

Ambassadors are chosen by us from applications on the Student Ambassadors page. Each ambassador gets a code that gives buyers the discount shown in the app (once per buyer), and earns the share of each payment made with it that we tell them when they join, after any target agreed with them. Earnings are paid to the ambassador's UPI ID after the end of each month. Ambassadors must describe UniProfs honestly and must not spam or make promises on our behalf. We may change the programme, or end an ambassador's code, at any time; earnings already confirmed are still paid, except where we find misuse. Ambassadors are independent and are not employees or agents of UniProfs.

13. Suspension and closing your account

We may pause sending, limit, suspend or close an account, with or without notice, if it breaks these Terms, receives complaints, puts other users or professors at risk, or harms UniProfs's ability to send email. Where we can, we'll tell you why. A paid plan isn't refunded if the account is closed for breaking these Terms. You can stop using UniProfs at any time, disconnect your email, and ask us to delete your account through support. When an account is closed, its scheduled emails are cancelled.

14. No guarantees

UniProfs is provided "as is" and "as available". We work to keep it available and accurate, but we don't guarantee that it will always be available or error-free, that professor information is correct, that emails will be delivered, opened or answered, or any result such as a position, internship, scholarship or admission. We may stop UniProfs for maintenance, and we'll try to warn you in advance.

15. Liability

To the extent the law allows, UniProfs is not liable for indirect, incidental or consequential losses (such as lost opportunities or data), for emails you send or their consequences, or for the actions of email providers, professors or other services. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim. Nothing in these Terms limits liability that can't be limited by law.

16. Your responsibility to us

If someone makes a claim against UniProfs because of emails you sent, content you uploaded, or your breaking these Terms or the law, you agree to cover the reasonable costs and losses this causes us.

17. Events outside our control

We aren't responsible for delays or failures caused by events beyond our reasonable control, such as outages of internet, cloud, email or payment providers, natural disasters, or government action.

18. Changes

We may update these Terms. If changes are significant, we'll tell you in the app or by email before they apply. Continuing to use UniProfs after that means you accept the updated Terms; if you don't, you can stop using UniProfs and ask us to delete your account.

19. Governing law and disputes

These Terms are governed by the laws of India. Please contact us first; most problems can be solved by email. If a dispute can't be solved that way, it will be handled by the courts of India, unless the law where you live gives you other rights.

20. General

If any part of these Terms can't be enforced, the rest still applies. If we don't enforce a right straight away, we haven't given it up. These Terms, together with the policies linked above, are the whole agreement between you and UniProfs. You can't transfer your rights under them; we may transfer ours to someone who continues UniProfs under these Terms.

21. Grievances and contact

Questions about these Terms, and complaints about content or the service: support@uniprofs.in (subject "Grievance" for complaints). Our Grievance Officer acknowledges complaints within 24 hours and resolves them within 15 days. Signed-in users can also raise a ticket from the Support page; we reply by email.